Privacy policy

SWEETIES SHOP operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SWEETIES SHOP is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.


Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

 

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.



Personal Information Sources
  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.


How We Use Your Personal Information
  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, perform our contract, remember preferences, process payments and transactions, and personalize your shopping experience.
  • Marketing and Advertising. We use your personal information for promotional communications and to show you relevant advertisements on and off the Services.
  • Security and Fraud Prevention. We use your personal information to verify accounts, detect and prevent fraud or abuse, and secure the Services.
  • Communicating with You. We use your personal information for customer support and service updates.
  • Legal Reasons. We use your personal information to comply with legal obligations, enforce policies, and respond to legal processes.


How We Disclose Personal Information
  • With Shopify, vendors, and service providers who perform services on our behalf.
  • With business and marketing partners who may use your data in accordance with their privacy notices.
  • With third parties at your direction or with your consent.
  • With affiliates or within our corporate group.
  • As part of a business transaction or as required by law.


Relationship with Shopify

The Services are hosted by Shopify. Shopify processes your information to provide, improve, and protect their services.


For more details, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

 

Third Party Websites and Links

We are not responsible for the privacy or content of third-party websites linked through the Services. Review their terms and privacy policies before submitting any information.


Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from anyone under the age of majority. Parents may contact us to request deletion of data submitted by a child.


Security and Retention of Your Information

No system is completely secure. Do not send sensitive information via unsecured channels.


We retain data as needed for legal, operational, or customer service purposes.

 

Your Rights and Choices

You may have the following rights depending on your jurisdiction:

  • Right to access/know
  • Right to delete
  • Right to correct
  • Right to data portability
  • Right to opt out of sale or sharing of personal data


You can manage communication preferences via email unsubscribe links.

Visit https://privacy.shopify.com/en for Shopify data rights.

 

Complaints

If you have complaints about our data practices, please contact us. You may also appeal our decision or file a complaint with your local data protection authority.


International Transfers

We may store or process your personal information outside your country. Where required, we use recognized transfer mechanisms such as Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted here with a revised “Last Updated” date 7/22/2025.


Contact

For questions or to exercise your privacy rights, please email us at support@sweeties-shop.com.