Shipping policy

Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout unless otherwise stated. Estimated delivery times vary based on your location and the shipping method selected.

Domestic Shipping Only 

At this time, we only ship within the US.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.

Delays and Issues

We are not responsible for delays caused by carriers or events outside our control (e.g., weather, holidays). Please ensure your shipping address is correct at checkout—we are not responsible for packages sent to incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or does not arrive at all, please contact us at support@sweeties-shop.com with your order number and details so we can assist you.